Chicago, IL · Developer Advocate

Hi, I'm Niani.

Developer Advocate turning complex APIs into content developers actually want to read.

Niani Byrd

About me

I'm a Developer Advocate who started out as a software engineer, shipping features in Ruby on Rails and React at Calendly and running onboarding experiments that shaped how new users experienced the product. I love building, and that instinct never went away.

What pulled me toward advocacy was knowing what it feels like to be a blocked engineer: staring at a cryptic error with no clear next step, digging through outdated docs, losing an afternoon to something that should have taken ten minutes. I moved into Developer Advocacy to close that gap, building the API docs, tutorials, videos, talks, and reference implementations I wish I'd had.

I spent years as an international flight attendant before switching into software. Turns out explaining procedures clearly to a packed cabin under pressure is excellent training for creating content developers actually use.

Highlights

Built a full reference implementation, end to end

Architected a workflow combining Docusign APIs with a major financial institution's validation services: shipped the GitHub repo, authored the technical blog post, and produced a 15-minute video walkthrough for developer audiences.

System ArchitectureProgrammingTechnical Writing

Designed a developer onboarding program from scratch

Identified a gap in developer onboarding and designed a structured program for newly hired internal developers; launched the initiative, drove adoption, and iterated based on direct developer feedback.

Program DesignInternal Enablement

Held API office hours for developers

Ran recurring live office hours answering developer questions on Docusign APIs, with positive feedback and high engagement. Metrics show my sessions are consistently among the highest-rated.

Office HoursDeveloper Engagement

Built Docusign's MCP server developer content from scratch

Established the developer content strategy for MCP server integration from the ground up: the full library of tutorials, technical content, and API documentation enabling developers to build agentic workflows on the platform.

Content StrategyMCPAgentic Workflows

Quoted by J.P. Morgan on developer workflows

Featured on J.P. Morgan's developer blog recapping the Momentum 2026 joint session: “We are living in a day and age where developers no longer have to choose between speed or flexibility anymore, they can have both.”

Press MentionPartnership

Hosted a Developer AMA on Docusign APIs

Hosted a live community Q&A answering developer questions on automating agreement workflows with Docusign's APIs and Workflow Builder.

CommunityLive Q&ADeveloper Engagement

Conferences & talks

Conference Talk2026

Building the Future, One Workflow at a Time

Momentum, Docusign's flagship conference · New York, NY

Led a session on AI-driven financial workflows as part of the first-ever Builder Track for technical audiences. Strong attendee engagement helped establish technical programming as a recurring part of future Momentum conferences.

Conference TalkAI
Internal Talk2026

The Hidden Infrastructure of Scale: Why Developer Experience Drives Product Value

TechConnect (internal) · Virtual

Made the case internally for developer experience as a driver of product value, not just a nice-to-have, drawing on lessons from Docusign's own developer content and onboarding work.

Internal TalkDeveloper Experience
Meetup Talk2025

Agentic Workflows

Stripe meetup · Chicago, IL

Spoke at a Stripe-hosted meetup on building agentic workflows, sharing lessons from Docusign's own MCP and AI-driven developer tooling work.

Meetup TalkAgentic WorkflowsAI
Conference2025

Docusign Booth

Fintech DevCon · Denver, CO

Represented Docusign at the Fintech DevCon booth, talking through APIs and integration patterns with developers on the show floor.

ConferenceDeveloper Engagement

Build a verification-first onboarding workflow with Docusign and J.P. Morgan Payments

Read the companion blog post

How to design a verification-first financial onboarding workflow using Docusign IAM and J.P. Morgan Payments

A technical guide to integrating identity verification and bank account validation before agreement generation, using Docusign's Workflow Builder and Data I/O Extension alongside J.P. Morgan Payments Validation Services.

Beyond e-signatures: Unlocking the full potential of Docusign extension apps

How Docusign extension apps enhance document workflows by automating tasks, integrating with existing platforms, and enabling customized processes across HR, sales, legal, and real estate.

Leveling up Docusign workflows with Monday.com: How This Dot Labs delivered a seamless extension app

How This Dot Labs built a Docusign Extension App that integrates agreement workflows with Monday.com boards, using Workflow Builder so agreement activity automatically updates project boards and enables custom automations.

Secure, verify, comply: Automate identity checks with Docusign APIs

A technical guide to building compliance-ready identity verification workflows by combining Docusign's Workflow Builder API, ID Evidence API, and private extension apps, applied to automating customer onboarding for financial platforms.

At the Forefront of Innovation: Leading the Way with Streamlined Document Solutions

How Forefront Technologies built a custom integration between Docusign and OpenText Documentum using the eSignature API and Java SDK, eliminating manual processes for high document volumes while maintaining compliance.

Experience

  • Owned and maintained the ongoing quality of 50+ developer-facing resources across API references, code samples, video walkthroughs, and blog posts, setting the standard for technical content quality across Bash, C#, Java, Node.js, PHP, PowerShell, Python, and Ruby.
  • Led a session on AI-driven financial workflows at Momentum, Docusign's flagship conference, as part of the first-ever Builder Track for technical audiences.
  • Established Docusign's developer content strategy for MCP server integration from the ground up, enabling developers to build agentic workflows on the platform.
  • Spearheaded delivery of a reference implementation combining Docusign APIs with a major financial institution's validation services: architected the workflow, shipped the GitHub repo, authored the technical blog post, and produced a 15-minute video walkthrough.
  • Identified a gap in developer onboarding and designed a structured program from scratch for newly hired internal developers; launched the initiative, drove adoption, and iterated based on direct developer feedback.

Outside of work

A few things about me that have nothing to do with APIs… for now.

Hanging with my dog, Niko

Best coworker I've ever had. He's terrible at code review, but amazing for moral support.

Broadway

When I'm not at my desk, there's a decent chance I'm in a theater seat. 21 shows in the last two years and counting!

Learning Italian

Zero practical use for it yet. Mostly so I can order dessert with confidence on my next trip.